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Senior AI Engineer

  • Hybrid
    • Amsterdam, Noord-Holland, Netherlands
  • Tech

Job description

Most AI is built for people at desks. We’re building it for the other 80% of the world.

At Speakap, we bring the power of AI to the frontline workforce. From retail and hospitality to logistics and manufacturing, we help non-desk teams communicate, learn, and perform better—at scale.

We’re looking for a Senior AI Engineer who can turn cutting-edge LLM capabilities into practical, high-impact AI solutions used daily by global frontline teams.

If you’re a Senior AI Engineer who is obsessed with the current AI shift and knows how to build for scale, we should talk.


What you’ll actually do

  • Take AI features from PoC to production, serving tens of thousands of frontline workers across multiple industries

  • Build end-to-end ML/LLM capabilities embedded in daily workflows such as communication, knowledge access, and task execution

  • Translate real frontline challenges (time pressure, language barriers, limited digital access) into simple, reliable AI experiences with measurable impact (adoption, efficiency, reduced friction)

  • Iterate rapidly using usage data, latency, quality metrics, and user feedback, optimizing for mobile-first, high-scale environments

  • Work closely with product and engineering to define success in terms of user value and business outcomes (e.g. MAU growth, efficiency gains, lower support load)

  • Raise the AI quality bar by mentoring engineers and setting standards for production-grade, user-centric AI


What you bring

  • PhD or MSc in Computer Science, AI, Data Science, or a related field

  • 3–5 years of hands-on experience in ML/AI engineering, including at least 1 year with Generative AI (LLMs, VLMs, or multimodal models)

  • Strong Python skills, including async programming, and experience with ML frameworks such as PyTorch, TensorFlow, or scikit-learn; hands-on experience with LangChain or LangGraph

  • Proven experience delivering end-to-end ML solutions in production; cloud experience (e.g. AWS AI/ML services) is a strong plus

  • Experience building REST APIs and microservices using Docker and Kubernetes; orchestration best practices are a plus

  • A collaborative, ownership-driven mindset with the ability to work independently, mentor junior colleagues, and clearly explain AI trade-offs to technical and non-technical stakeholders


What’s in it for you

  • Competitive compensation and meaningful ownership over what you build

  • Startup speed without startup chaos: a proven platform, real users, and minimal bureaucracy

  • The opportunity to shape the future of frontline workplace communication for well-known global brands

  • A front-row seat to the AI shift—and the freedom to apply it at real scale


What we offer

  • Impactful work on a platform transforming frontline communication worldwide

  • Personal growth through challenging work, learning opportunities, and experienced peers

  • A supportive, inclusive culture with team events and top-tier tools (latest MacBook & Apple accessories)

  • Flexibility through a hybrid work model, including up to 90 days working from abroad

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With over 100 employees we change how frontline and office workforces work together. We have high expectations, not only of our platform and it’s integrations, but also of the people we work with. We love working smart and having fun while building software people actually want to work with and helping our customers in making work and collaboration easier. This is what we did before at companies like Zalando, Atlassian and Heineken. No matter where you’re from, we hope you’ll bring and share your expertise and dedication. Together we’re Speakap.

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