With over 100 employees we change how frontline and office workforces work together. We have high expectations, not only of our platform and it’s integrations, but also of the people we work with. We love working smart and having fun while building software people actually want to work with and helping our customers in making work and collaboration easier. This is what we did before at companies like Zalando, Atlassian and Heineken. No matter where you’re from, we hope you’ll bring and share your expertise and dedication. Together we’re Speakap.
Netherlands, Noord-Holland, AmsterdamProduct
The product manager is responsible for the return on the investment we make when creating features for our customers. S/he makes sure the product solves the right problem (value), in the right way (quality), on time (delivery) according to Speakap’s strategy (focus). S/he is the internal customer expert, always aiming to maximize the value for customers.
You are the driving force behind the development of product enhancements and work alongside a multidisciplinary team of developers and a product designer. You help the tech teams build what customers need, now and in the future. And you achieve this by being the bridge that connects the customer facing teams (Sales, CSM, Support) with our tech teams.
You can’t wait to get your hands into tons of feedback because that’s where you can understand what customers really want when they say, "I want this feature”. You source that feedback by speaking to customers on a weekly basis and by meeting with marketing, sales and customer success team members. Nobody needs to tell you to do this, because you want to represent the customer in meetings where they matter most.
As execution eats strategy for breakfast, you know that your job doesn’t end at building the presentation deck that shows off the roadmap. You like getting in the weeds and making sure that innovation meets the needs of customers as it’s being developed. And while that’s a big challenge, you don’t shy away from it. You’re a natural leader who inspires the tech teams to deliver outstanding software in line with the greater Speakap vision.
You are the person who brings everything together to make sure we ship software on time and in line with what customers need.
Duties and responsibilities
- Manage the product throughout its lifecycle, including ideation, prototyping, user research, design, launch and iteration
- Support the product team in setting out the long-term product vision
- Convey the product vision and business values to the product development team, inspiring them to build incrementally
- Keeps the team backlog organized and prioritized
- Is the point of contact of the Prod Dev Team for her/his peers and for all stakeholders
- Pave the way for the team by providing clear requirements and specifications, resolving all ambiguities
- Actively participate in the continuous strive for improvement, aiming at a progressively over-performing team
Minimum of 3 years experience in Product Ownership or Product Management role;
You are a pro at prioritizing your and the tech team's work;
You not only understand the business metrics, you also use them to make decisions in your day to day work;
You have an interest in human behavior and believe that knowing what our customers need will create the best product possible;
You are endlessly curious;
You have experience in leading and inspiring people;
You are a great communicator;
Experience in SaaS is a plus.
An international and open minded team
Plenty of room for your own ideas
Stock Plan & Pension Plan
Hybrid work policy; you work at our social hub (the office), your home office or abroad (max 120 days per year)
Regular drinks and other fun team events
The latest MacBook and a budget for home office
Opportunities for personal and professional development at our Speakap Academy (company training days & personal development budget)
*Speakap is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, colour, marital status, medical condition, pregnancy, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age, or disability. We celebrate diversity and we are committed to creating an inclusive environment for all employees.