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Senior SDR (US)

Full-time · 34 Willis Ave Mineola, New York

Speakap has become one of the most successful mobile-engaged SaaS solutions for organizations with distributed employees. We’ve helped more than 300 customers across the globe change the way they connect, develop and communicate with their workforce, and its only the beginning!  

With our headquarters in Amsterdam and offices in Barcelona, Cologne, Brussels, Sao Paolo and most recently in London, we’re growing in so many ways! Speakap is now opening our New York office, and we’re is looking to hire highly focused and deeply motivated professionals that enjoy the challenge of working in a fast-paced, rewarding and transformative international company.

If this all sounds like it would get you out of bed with that little extra pep in your step, then keep reading and get ready to tell us about you, we’re looking for you!

It’s going to take a big effort to enlighten and introduce organizations about our solution, so we’re are looking for motivated Senior SDR's to help build our US Sales team.  You’ll be responsible for driving the sales engine with prospective customers in a new market, from the ground up. If you enjoy a challenge, and working with businesses from a variety of industries in a rapidly changing environment, then come and join us.

We’re nice, we promise!

You

  • Educate customers on the value of Speakap in a thoughtful way.
  • Drive revenue through proactive outreach to new prospects, starting the conversation and nurturing the lead through a sales funnel.
  • Understand how to assess and listen to a customer’s business needs and usage patterns and provide recommendations based on them. 
  • Know how to research customers via various resources and can formulate a plan of action on how to win them.
  • Manage multiple customers simultaneously at various stages of the Speakap buying cycle.
  • “Stay classy” when faced with rejection, and you project confidence and true understanding of the customers you are reaching out to.
  • Handle inbound customer communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries.
  • Can modulate your approach and style of communication to be most effective with diverse and various customers and industries.
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product.

Requirements

  • 3 + years relevant work experience in an inside sales or early account management role, preferably in SaaS solutions ideally in HRTech, social or mobile communications platforms.
  • Understand or have experience in working with industries in retail, hospitality, convenience, manufacturing or transportation.
  • You are competitive and driven to achieve goals.
  • You are articulate and poised with a clear and concise spoken and written communication style.
  • You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships.
  • You have a consistent track record of identifying customer needs and successfully implementing solutions.
  • You are flexible, adaptive, and resilient.
  • You have a university degree or equivalent experience.

What we offer

  • An opportunity for you to be one of the first team members in the US with a fast moving global company.
  • Very competitive salaries and compensation packages.
  • Super generous vacation time, we expect you to renew!
  • A full slate of benefits coverage including: medical, dental and vision - we got you covered.
  • A fun and open office environment in Mineola, NY with a smart and passionate team.
  • We’ll buy you lunch from time to time, and always have snacks, coffee and water available.
  • Company and team performance goals that give back to you.
  • The opportunity to work alongside our founders and the ongoing opportunity to interact with your global counterparts.

Us

Speakap is a secure and private platform that enables organizations of all sizes to reach and engage with their highly-valued frontline employees in order to deliver greater customer experiences and business value.

In the store, warehouse, kitchen, floor, production line, field or on the road… Speakap is always available, enabling communication and collaboration from any internet-connected device. From the head office to the frontline employee, and back again.

Speakap is currently used by more than 300 companies in 27 countries around the world. Market leaders such as IKEA, Rituals, Intercontinental Hotels, McDonalds and Hudson's Bay all engage smarter through Speakap.

Creating a committed and diverse workplace where we learn from each other is central to Speakap’s values. We welcome people with different backgrounds, experiences, qualities and perspectives. We offer a friendly and welcoming workplace and believe wholeheartedly in equal opportunities for everyone. 

Up for the job?

Apply here

For questions reach out to: annelies.boer@speakap.com 

Acquisition by third parties is not appreciated.